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Refund Policy

A legal disclaimer

Refund Policy (Made Simple)

Effective Date: 03/31/2025

1. Can I Get a Refund?
Refunds depend on the cruise company’s rules. Every cruise line has different policies, so we follow their rules.

2. When Are Refunds Available?

  • If the cruise line allows refunds, we’ll help you get one.

  • Some bookings may be non-refundable. We’ll tell you before you pay.

  • If you cancel close to the departure date, you might not get a refund.

3. How Do I Request a Refund?

  • Contact us as soon as possible if you need a refund.

  • We will check the cruise line’s policy and guide you through the process.

  • Refunds may take time to process, depending on the cruise line and payment provider.

4. What If the Cruise Is Canceled?

  • If the cruise line cancels your trip, you may get a refund or a credit for a future cruise.

  • We will help you understand your options.

5. Non-Refundable Fees
Some payments, like booking fees or special service charges, may not be refundable. We’ll let you know about these before you pay.

6. Changes to This Policy
We may update this refund policy when needed. If we make important changes, we’ll let you know.

7. Contact Us
Have questions? Need help with a refund? Contact us!

By booking with us, you agree to this refund policy. We’ll do our best to help!

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

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